A high street bank has opened the doors to a newly refurbished branch in Edgware. The new look Barclays branch was officially opened by Matthew. However, customers could be forgiven for thinking they’ve stepped into the future. The branch is the latest to benefit from the bank’s branch investment programme which marries hi-technology with design concepts more often seen in high street department stores and hotels.
“Technology is giving us a freedom, flexibility and choice that enables us to revisit and improve on what a bank branch is,” said Howard Hesketh, Barclays Branch Manager for Edgware. “This massive investment has created a stylish, efficient and technologically-advanced branch. The branch comes complete with the latest TAU’s (Teller Assisted Units) and self service kiosks.” At the same time as the technology upgrade, the overall branch design has been modernised. Staff and customers have been consulted at length over the design for the new branches with the emphasis placed on banking for everyone, making people feel more comfortable in the branch, keeping queues to a minimum and opening when customers want.
Commenting on the opening, Matthew said: “Many who make disparaging comments about the banking industry, erroneously criticise the high street banks. I welcome the investment made by Barclays to the local economy in Edgware and will be looking towards the bank supporting and working with our local businesses. High street banks provide unique facilities and as such are a crucial part of any vibrant local community. I welcome the proposals to tailor services to customers’ needs and I am sure this will prove popular with local residents.”
Photo: Matthew joins staff and customers at a day of fun with entertainment provided by the ‘Barclays Guards’ outside of the Edgware branch of Barclays in Station Road